Hi there! You are looking for answers and you can find some here. If you cannot find your specific answer, don’t panic. Just email your questions to support@mojawear.com. We’d love to talk to you!
On a school trip to Tanzania, we played a game of soccer with some local kids. As the game ended and everyone got changed not all the kids were wearing underwear. Asking questions about this was the start of a bigger conversation about the challenge of being able to afford underwear and sanitary products. It’s something that’s especially challenging for people affected by poverty and even moreso, children.
Then Moja was founded, an underwear company that funds access to underwear and sanitary products for children. But realising the downfalls of a one-for-one model, we decided to establish local underwear production and an education program in Tanzania. This all happens through our non-profit organisation, Moja Foundation.
It didn’t make sense to help some people at the expense of others. So we also put a lot of thought into how we produce the underwear sold on our webshop. We happily share how our underwear is made, from sourcing through to sewing and what we’d like to improve in the future.
We truly believe that we can turn consumer power into a force for good, creating incredible impact.
We want to have distributed 1 million pairs of underwear and sanitary pads alongside education by 2025. That goal is what gets us out of bed every morning, advancing hygiene and health inequities all over the world. The way for us to do that is by sharing the Moja story and selling beautiful underwear.
Moja only collects personal data that is needed for the fulfilment of your order or request. If you would like to see or edit your data please contact support@mojawear.com. More information can also be found on our privacy policy page.
Your order can only be changed if it hasn’t been shipped yet. The status of your order can be found in the emails you received from us. If your order has not been shipped yet and something should be altered, give us a heads up via support@mojawear.com.
We let you know via email what the status is of your order. You should receive one email from us when we have received your order and one when your order has been shipped. You will also receive a track and trace code so you can follow your order to your doorstep. If you still have a question about your order status or haven’t received an email, please contact us via support@mojawear.com.
We accept iDeal and Credit Cards (Visa and MasterCard). Any cost that might come with one of these payment methods is on us. Our payment provider is Mollie Payments.
Together with our partners we are continuously working on our products to improve the quality and have a more sustainable product.
We ensure that our products have a high quality by working with Samofil in Portugal. Samofil has years of experience with making underwear. The whole process from raw cotton to underwear is Samofil’s business. To make sure we know how they work we visited the factory in the beginning of 2020 during this trip we worked together with them on our awesome products, we were able to get to know the family and see all the facilities with our own eyes.
Moja believes in equal opportunities for everybody. We set up Moja Foundation to help us work towards just that. Creating equal opportunities also includes the people that work hard to make our products. We care about people, the environment in which they work and in which they live. More information about sustainability at Moja can be found here.
We produce with family company Samofil in Portugal. They have years of experience that makes them able to process raw cotton and make it into underwear for you to wear. Because they are located in Europe it is a lot easier for us to visit. Together we work towards making the fashion industry more sustainable for people and the planet.
Our underwear is made with 95% cotton that is grown in Turkey. We chose cotton because it is breathable, natural and healthy.
If we sell enough pairs of underwear this year, we hope to make the switch to organic cotton in 2021. That way our underwear would become more planet friendly. The other 5% in our underwear is elastane. Elastane is needed to hold the shape and for the stretch in underwear. Otherwise you won’t be able to get a pair over your bum. We have not found any solid and affordable technology for replacing elastane with a more natural material, but we will keep our eyes open for options.
The cotton in Moja underwear is grown in Turkey. While there is still a lot that we need to learn about the conditions there we wanted to share this with you and let you know that we are working on it!
Did you know that patterned fabric needs more water and energy to produce than single colored items? We didn’t know either at first, but when we discovered this we realised that for us comfort is more important than patterns. In the end comfort is what you feel throughout the day, right? That is why our products are single colored, comfortable items with a timeless design.
Shipping costs are based on the destination country and your purchase value. In the Netherlands shipping costs are 3,95 euros on all orders under 70 euros. Exact shipping costs will be calculated in the checkout process.
When you make a purchase, you will receive an email with more details about the predicted arrival day of your order.
Within The Netherlands, we usually ship orders within 1 working day. Once it is shipped, it usually takes 2 working days to arrive. Outside of The Netherlands shipping will take between 3 to 10 days.
If you are not satisfied with the product, you may return your unused products within 14 days. Return of items is at your own expense and risk. If you would like to return your order you should go to the returns page on our website.
Once we have received your returned order, we will transfer your order value back within 5 working days. Returned products must be unused, unwashed and in the original packaging.
We hope this never happens, but things sometimes go wrong in the mail. Whatever the case, send us an email telling us what happened. If you have pictures please send them to us, we love the visuals. Naturally, we will figure out what the best solution is together. You can reach us at support@mojawear.com
We don’t think that the world needs more disposable plastic, so our packaging is 100% plastic free. Our boxes and postcards are made from recycled cardboard and we are working towards making our packaging fully biodegradable.
We know how hard it can be to find the right fit through online shopping. We worked hard to make a size guide so you can find your right size. If you still have questions regarding size, do not hesitate to contact us at support@mojawear.com
If you buy a Moja product, part of the profit goes to Moja Foundation. With this money our Foundation encourages equal opportunities in health and hygiene in Tanzania. We do this in three ways. By investing in education on personal hygiene, through local production of hygiene products such as underwear and reusable menstrual pads and by distributing these products to children alongside health education at school. Want to know more about what we do? Go to www.foundation.mojawear.com
The products we sell are also made as people and planet friendly as possible. Want to know more about how we produce? Check out our Product FAQ’s or take a look at our sustainability page here.
YES! How could we say no to that? We are working on a donate button, but until the button goes online, please send us an email at info@moja.foundation and we will be in touch.
We believe that everybody should have equal opportunities.
Unfortunately, this is not always the case, which is especially evident concerning health and hygiene. That is why we are working on education projects to make sure people get more knowledge about personal hygiene. Additionally, we work locally with partners to produce underwear and reusable menstrual pads. We make sure that these products are available to children in schools. We also encourage our partners to operate independently and help communities grow economically. Currently Moja Foundation operates in Tanzania.
So far we have been partnering with local people and organisations in the Arusha region of Tanzania. However, we dream of expanding to other countries and continents. Do you have any ideas or connections that could help us? Let us know at info@moja.foundation.
On a school trip to Tanzania, we played a game of soccer with some local kids. As the game ended and everyone got changed not all the kids were wearing underwear. Asking questions about this was the start of a bigger conversation about the challenge of being able to afford underwear and sanitary products. It’s something that’s especially challenging for people affected by poverty and even moreso, children.
Then Moja was founded, an underwear company that funds access to underwear and sanitary products for children. But realising the downfalls of a one-for-one model, we decided to establish local underwear production and an education program in Tanzania. This all happens through our non-profit organisation, Moja Foundation.
It didn’t make sense to help some people at the expense of others. So we also put a lot of thought into how we produce the underwear sold on our webshop. We happily share how our underwear is made, from sourcing through to sewing and what we’d like to improve in the future.
We truly believe that we can turn consumer power into a force for good, creating incredible impact.
We want to have distributed 1 million pairs of underwear and sanitary pads alongside education by 2025. That goal is what gets us out of bed every morning, advancing hygiene and health inequities all over the world. The way for us to do that is by sharing the Moja story and selling beautiful underwear.
Moja only collects personal data that is needed for the fulfilment of your order or request. If you would like to see or edit your data please contact support@mojawear.com. More information can also be found on our privacy policy page.
Your order can only be changed if it hasn’t been shipped yet. The status of your order can be found in the emails you received from us. If your order has not been shipped yet and something should be altered, give us a heads up via support@mojawear.com.
We let you know via email what the status is of your order. You should receive one email from us when we have received your order and one when your order has been shipped. You will also receive a track and trace code so you can follow your order to your doorstep. If you still have a question about your order status or haven’t received an email, please contact us via support@mojawear.com.
We accept iDeal and Credit Cards (Visa and MasterCard). Any cost that might come with one of these payment methods is on us. Our payment provider is Mollie Payments.
Together with our partners we are continuously working on our products to improve the quality and have a more sustainable product.
We ensure that our products have a high quality by working with Samofil in Portugal. Samofil has years of experience with making underwear. The whole process from raw cotton to underwear is Samofil’s business. To make sure we know how they work we visited the factory in the beginning of 2020 during this trip we worked together with them on our awesome products, we were able to get to know the family and see all the facilities with our own eyes.
Moja believes in equal opportunities for everybody. We set up Moja Foundation to help us work towards just that. Creating equal opportunities also includes the people that work hard to make our products. We care about people, the environment in which they work and in which they live. More information about sustainability at Moja can be found here.
We produce with family company Samofil in Portugal. They have years of experience that makes them able to process raw cotton and make it into underwear for you to wear. Because they are located in Europe it is a lot easier for us to visit. Together we work towards making the fashion industry more sustainable for people and the planet.
Our underwear is made with 95% cotton that is grown in Turkey. We chose cotton because it is breathable, natural and healthy.
If we sell enough pairs of underwear this year, we hope to make the switch to organic cotton in 2021. That way our underwear would become more planet friendly. The other 5% in our underwear is elastane. Elastane is needed to hold the shape and for the stretch in underwear. Otherwise you won’t be able to get a pair over your bum. We have not found any solid and affordable technology for replacing elastane with a more natural material, but we will keep our eyes open for options.
The cotton in Moja underwear is grown in Turkey. While there is still a lot that we need to learn about the conditions there we wanted to share this with you and let you know that we are working on it!
Did you know that patterned fabric needs more water and energy to produce than single colored items? We didn’t know either at first, but when we discovered this we realised that for us comfort is more important than patterns. In the end comfort is what you feel throughout the day, right? That is why our products are single colored, comfortable items with a timeless design.
Shipping costs are based on the destination country and your purchase value. In the Netherlands shipping costs are 3,95 euros on all orders under 70 euros. Exact shipping costs will be calculated in the checkout process.
When you make a purchase, you will receive an email with more details about the predicted arrival day of your order.
Within The Netherlands, we usually ship orders within 1 working day. Once it is shipped, it usually takes 2 working days to arrive. Outside of The Netherlands shipping will take between 3 to 10 days.
If you are not satisfied with the product, you may return your unused products within 14 days. Return of items is at your own expense and risk. If you would like to return your order you should go to the returns page on our website.
Once we have received your returned order, we will transfer your order value back within 5 working days. Returned products must be unused, unwashed and in the original packaging.
We hope this never happens, but things sometimes go wrong in the mail. Whatever the case, send us an email telling us what happened. If you have pictures please send them to us, we love the visuals. Naturally, we will figure out what the best solution is together. You can reach us at support@mojawear.com
We don’t think that the world needs more disposable plastic, so our packaging is 100% plastic free. Our boxes and postcards are made from recycled cardboard and we are working towards making our packaging fully biodegradable.
We know how hard it can be to find the right fit through online shopping. We worked hard to make a size guide so you can find your right size. If you still have questions regarding size, do not hesitate to contact us at support@mojawear.com
If you buy a Moja product, part of the profit goes to Moja Foundation. With this money our Foundation encourages equal opportunities in health and hygiene in Tanzania. We do this in three ways. By investing in education on personal hygiene, through local production of hygiene products such as underwear and reusable menstrual pads and by distributing these products to children alongside health education at school. Want to know more about what we do? Go to www.foundation.mojawear.com
The products we sell are also made as people and planet friendly as possible. Want to know more about how we produce? Check out our Product FAQ’s or take a look at our sustainability page here.
YES! How could we say no to that? We are working on a donate button, but until the button goes online, please send us an email at info@moja.foundation and we will be in touch.
We believe that everybody should have equal opportunities.
Unfortunately, this is not always the case, which is especially evident concerning health and hygiene. That is why we are working on education projects to make sure people get more knowledge about personal hygiene. Additionally, we work locally with partners to produce underwear and reusable menstrual pads. We make sure that these products are available to children in schools. We also encourage our partners to operate independently and help communities grow economically. Currently Moja Foundation operates in Tanzania.
So far we have been partnering with local people and organisations in the Arusha region of Tanzania. However, we dream of expanding to other countries and continents. Do you have any ideas or connections that could help us? Let us know at info@moja.foundation.
